Partner Resource Centre - News , UncategorizedPartner Resource Centre - News , Uncategorizedhttps://prc.commsplus.com.au/blogs/UncategorizedSat, 18 Jul 2026 00:31:36 +1000http://zoho.com/sites/<![CDATA[NEC and Panasonic Support]]>https://prc.commsplus.com.au/blogs/post/nec-and-panasonic-support

From the 31st March 2026, CommsPlus will be concluding its formal support services for both NEC and Panasonic platforms. This milestone follows more than 10 years supporting Panasonic and 4 years supporting NEC solutions, and we sincerely thank our partners for the many years of collaboration that we have shared over this journey. 

 

This has been a difficult decision and has not been taken lightly. As many partners will be aware, both Panasonic and NEC have now exited the market and moved to end-of-sale status. With these platforms no longer being actively sold, developed, or strategically supported by the respective vendors, CommsPlus is unable to continue you to provide the same high level of support and escalation services as we have done to date.

 

Our priority remains ensuring that our support resources are focused on actively developed technologies and vendors that continue to invest in product innovation, security updates, and long-term roadmaps that benefit our partner community

What this means for partners

 

From 31st March 2026 onward:

 

  • The CommsPlus Support Desk will no longer provide technical troubleshooting or vendor escalation for NEC and Panasonic products
  • All existing knowledge base articles will remain available for partner access and reference
  • Software and firmware currently accessible via the Partner Resource Centre will remain available, however these will no longer receive updates or new releases
  • Warranty-related matters can still be submitted through the standard Return Request process
  • Any assistance provided by CommsPlus will be on a best-effort basis only, as we will no longer be able to escalate issues to vendors

Ongoing assistance & partner support

 

While formal product support is ending, CommsPlus remains committed to assisting partners wherever reasonably possible.

 

Partners requiring help with configuration changes, system modifications, or transition planning can continue to engage our Professional Services team. This service remains ideal for system updates, redesigns, migrations, and upgrade assistance.

 

Most importantly, CommsPlus will continue to fully support active partners across all other supported products and vendors. Our goal remains unchanged — to provide dependable, responsive support that helps our partners operate efficiently and grow confidently.

 

We recognise that many of these systems have been reliable workhorses for years, and this update is intended to provide clarity and sufficient lead time for planning, budgeting, and customer discussions.

 

Should you wish to explore upgrade paths, replacement options, or transition strategies, please feel free to contact your account manager or the CommsPlus team.

 

Please note, from 1st April, all tickets will need to be raised through the PRC.

 

Thank you again for your continued partnership and support.

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]]>Wed, 11 Mar 2026 16:39:25 +1100<![CDATA[Yealink & CommsPlus Workplace Collaboration Experience & Training Centre]]>https://prc.commsplus.com.au/blogs/post/yealink-commsplus-workplace-collaboration-experience-training-centre


CommsPlus, in partnership with Yealink, is proud to launch the Yealink & CommsPlus Workplace Collaboration Experience & Training Centre — a purpose-built, flexible space designed to showcase the latest in workplace communication and collaboration technology.


The centre features Yealink’s newest IP phones, headsets, video conferencing systems, video bars, and ProAudio solutions, all demonstrated in real-world environments such as boardrooms, education and training spaces, council chambers, medical meeting setups, and technical training areas.


Visitors gain hands-on experience with modern collaboration solutions, understand the impact of infrastructure and design choices, and build confidence in delivering the right solution for every workplace.


Free sessions are available with our Solutions Technicians, Solution Architects, and Training Managers, making it ideal for sales teams, IT managers, project managers, and architects. Optional catering is also available. Register today and experience the future of workplace collaboration.



]]>Tue, 06 Jan 2026 13:48:49 +1100<![CDATA[Yealink Demo room coming to  a Commsplus Office near you]]>https://prc.commsplus.com.au/blogs/post/yealink-demo-room-coming-to-a-commsplus-office-near-you





We’re excited to announce that brand-new Yealink Demo Rooms are coming soon to Brisbane and Melbourne! To celebrate, we’ll be hosting partner launch events where you can explore the latest Yealink solutions, connect with our team, and enjoy a relaxed catch up over a cold beer. Stay tuned for event details and make sure to join us as we showcase the future of collaboration technology.

]]>Fri, 05 Sep 2025 06:50:14 +1000<![CDATA[Yeastar Training Roadshow Wrap-Up: Sydney, Brisbane & Melbourne]]>https://prc.commsplus.com.au/blogs/post/yeastar-training-roadshow-wrap-up-sydney-brisbane-melbourne

The face of the moon was in shadow


The Yeastar Training Roadshow recently made its way through Sydney, Brisbane, and Melbourne, bringing together partners, resellers, and IT professionals for a series of hands-on training sessions and networking opportunities.

Event Highlights

Across all three cities, attendees gained:

  • Practical Training – In-depth sessions on deploying, configuring, and managing Yeastar PBX and UC solutions.

  • Live Demonstrations – Real-world product walkthroughs showcasing Yeastar’s powerful features and integrations.

  • Expert Insights – Direct guidance from Yeastar trainers and technical specialists.

  • Certification Opportunities – Many participants walked away with official Yeastar certifications, strengthening their expertise.

  • Networking Connections – A chance to meet with fellow professionals and share experiences.

Why It Mattered

The roadshow proved to be a valuable learning experience, helping partners and resellers sharpen their Yeastar knowledge and discover new ways to deliver unified communications solutions to their customers. The strong turnout across all three cities reflected the growing interest in UC adoption and the importance of staying ahead in a competitive market.

Thank You

We’d like to thank everyone who joined us in Sydney, Brisbane, and Melbourne. Your participation made the Yeastar Training Roadshow a great success, and we look forward to seeing you at future training events.

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